Always Learning

Latest Customer Story

Become a Partner

Services

We offer a full range of services to help you get the most from your software.

Implementation

Choosing our software is just the start of our partnership.

Change can be challenging whatever it is but it needn’t be a painful process. A dedicated member of the team will work with you to put together a plan that best suits your needs.

Training

Training plays a vital role.

New starters or experienced users wishing to refresh or enhance their knowledge will need to be trained to get the most from your software.

Courses can be offered on-site, at a location of your choice or online whether on an individual or group basis.
For details on courses currently available visit www.fronter.co.uk (for Fronter product only) or contact us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Project Management

Project Management lends itself perfectly to working with larger scale projects for example Local Authority implementations.

We work with you to ensure that everything from contract sign-off to project roll out goes smoothly.

Also included in this service is assistance in terms of how the benefits of the solution can be communicated across your schools supporting in-house teams in delivering presentations and workshops or arranging activities on your behalf.

Account Management

Our services to you do not end there.

Not only do you get access to our team of specialist Support personnel and our dedicated support websites, we will stay in touch to check how you are getting on, whether you need more help to embed the new technology into your school or authority.

Our objective is simple. To provide you with leading edge technology and service that is second to none.

Data Migration

We provide a range of data migration services to ensure that data held in existing systems can be fully integrated into your new solution.

The range includes both standard and bespoke conversions which can be carried out to extract data from almost any commercial package.

Support

Providing help when you need it is our top priority and contacting us couldn’t be easier.

You can:

  • Call us Monday to Friday 8am – 6pm (with the exception of Bank and Public Holidays)
  • Email us This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
  • Get help online from www.pearsonphoenixsupport.com or www.frontersupport.com

We’re here to listen and here to help.